We have announcements in english and german. The extension’s language is defined either english or german. We aren’t alway sure if all phone users speaks german. That’s why I want to play for german extension the announcement order “german - english” and for english extension “english - german”.
I tried to upload for english first the english file and second the german file. For german I want to upload first german then english. This isn’t possible. FreePBX GUI doesn’t accept different file order per language.
Then I tried to load for english two files name “xxx-en-en.wav” and xxx-en-de.wav" and for german “xxx-de-de.wav” and “xxx-de-en.wav”. Two files are always red in one language. Also in folder “sounds//custom” are the two corresponding files. But IVR announcement play all four files in each language. It seems that language isn’t really separated.
It works only if I concatenate the two annoucements en/de in one file and upload it set to english. Afterwards I concatenate de/en in SAME filename and upload it set to english. This isn’t obvious and elegant. Could you check this procedure and accept different orders of file per language.
Thank you very much.