Hey Team FreePBX,
Wondering if anyone is able to point me in the right direction here. I have a system with multiple incoming DID numbers. I have an inbound route for each that adds a name prefix and then sends the calls on to a series of "thanks for calling " announcements.
I would really like to, after the announcements, say “if DID (or prefix) is X then destination is A else if DID is Y then destination is B, etc, etc, else destination is F”.
This sounds like a common thing that people might like to do but I can’t work out how. For previous setups I have just had multiple announcements, one for each DID but that seems a bit silly.
Any ideas?