comtech
October 5, 2020, 2:36pm
2
No need to use the override context, extensions_custom should work
Do you have the queues pro module? If yes, then create a custom destination pointing to macro-survey,s,1 then make the post callee destination the custom destination.
https://wiki.freepbx.org/display/FPG/Custom+Destinations+Module
https://wiki.freepbx.org/display/FPG/VQ+Plus+Options+in+Queues#VQPlusOptionsinQueues-PostHangupDestinations
Another option is to use something in here to trigger the event.
Despite the frequency with which it arises here in the forum, there is not yet a good resource for learning to use dialplan hooks in FreePBX. This will probably end up in the wiki at some point, but until that happens, here are the broad strokes for leveraging dialplan hooks in FreePBX 14.
What is a dialplan hook?
A dialplan hook refers to several pre-defined FreePBX contexts that exist solely for users to add their own Asterisk Macros to be run at specific locations in the call flow. They all …
Lastly, if you need something more simple, can you have the agent transfer the caller manually?