Support is entirely ineffective

We’re cutting and running here. Support called Saturday morning and woke me up. Again later Saturday morning. I declined both calls. Today they wanted to schedule a call to “discuss the reported issue”. We tried to work within the system to remedy this. The competence, speed of progress, and communication ability…none are acceptable.

I don’t know why this suddenly stopped working, and continuing on this path expecting anything more than what’s happened over the last month is foolish. The other SIP trunking option just works, without a month of log file and packet captures.