I need to get in so I can get my account key and for the past 2 days its been down to me. Kind of annoying seeing as I use it as my trunks and now I have no phone system…
If you want the 24x7 support you should get the service through Bandwidth.com, which is $30 a month for unlimited or $17.50 I believe, for metered (paying according to usage) service.
I also couldn’t reach store.freepbx.com (I also wanted to get my account key), so just to be clear, more than one person experienced this issue. Thanks for notifying them! It’s back up now
been like this for a few days now, I am considering moving as it would seem there is no tech support options! I can find e-mails, phone numbers or anything!
Our support is delivered through email at [email protected]. You should provide us with your account information such as you sip username when contacting us. …
There is also a mention of “with bandwidth.com’s 24x7 support” on their main page.