Static queue agents

General Help
1

Hi,
I’ve a problem with static queue agents. Perhaps I just don’t understand the handling on the right way.

I added a static queue agent via the ‘extension quick pick’. In the list ‘8000,0’ is shown, but the 8000 is not ringing, when somebody is calling.
The 8000 is a SIP-user which is online.
When I have a look at the queue via the CLI with ‘queue show’, the queue is shown with ‘No Members’.
What’s wrong here?

Thanks,

Leiste

2

It is AsteriskNow 1.7 with FreePBX 2.7.
Asterisk version is 1.6.2.17.2

Could it be a problem that the static agent is a user, not a device?

3

Have you clicked on the Apply Changes bar in FreePBX?

4

yes, I did.

5

What is the version of FreePBX? Is this a distro or have you built the system by yourself?
What is the version of Asterisk?