Asterisk/FreePBX 13


When we send a call to FreePBX that doesn’t have an matching route the standard, “The number you have dialed is not in service…” ss-NoService message.

My question is there place to access that recording/setting in FreePBX?

Our goal is to play a different system message when the condition of calling a number without a matching inbound route is met.

Thanks in advance for any help!

The recordings are all stored together in the same place, subdivided by language.

Use the following command to find all of the usual suspects on your system:

find / -name ‘*[Nn]o*[Ss]ervice.*’

The single quotes prevent the Unix CLI from trying to interpret the ‘*’ character.

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In fact that is not the message you should be getting. If you dial a number for which no dial pattern can be matched to, you should get the message that goes something like “your call cannot be completed as dialed”.

Route Congestion Messages

fwconsole ma install outroutemsg

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Make a Any/Any route and point to whichever audio your wanna play.