Sporadic FreePBX Setup

[wisadmin (Bob)]

I have everything working at my desk finally but struggling to get Zoiper working on mobile using OpenVpn on PFsense. Anyone successfully able to get this to work? I can hear incoming calls but they can’t hear me and I can’t dial out with normal hangup*

[wisadmin (Bob)]

When I dial in from outside and hit extension it goes straight to vm and from rss logs I get this…

[arielgrin]

I have exactly that setup working for a long time. Asterisk behind a pfsense box with openvpn, cell phones with openvpn client and zoiper.
Even though this scenario would not be considered as a NAT environment, because the VPN avoids the NAT, zoiper does not work correctly if the extension is set to NAT=no, so you need to set it to NAT=yes, otherwise you have the one way audio issue. Make sure that you also add the VPN network to the local networks on the SIP settings page.

[wisadmin (Bob)]

Thanks tried the NAT setting no avail the vpn is in the trusted area of firewall.

Maybe I will reboot FreePBX and see if that makes a difference

[arielgrin]

You must add the VPN network in the SIP settings page.

[cynjut (Dave Burgess)]

@arielgrin

SIP settings page

Main Menu → Advanced Settings → SIP Settings Page

[wisadmin (Bob)]

Here correct?

And thank you guys for taking the time to help with this issue.

[Stewart1 (Stewart)]

Settings -> Asterisk SIP Settings -> Local Networks. Add an entry for the VPN subnet.

[wisadmin (Bob)]

Thanks guys so much that was it!! I have been fighting this for so long I am so happy. Stewart1, Cynjut, arielgrin I owe you guys a coffee seriously!!