Speed dialing

can someone show me how to make speed dial work?

How do you test it?

I have entered a speed dial number in the Asterisk phone book.

entered 20 as the speed dial to dial my cell phone.

how do I test this from one of the extensions? I am missing something. Tried dialing *020…no joy.

Where is the prefix for speed dialing set up?


Is the speed dial feature code active? What version of FreePBX are you running? Distro or installed by hand?