Speed dial and other feature codes on/for Cisco 'cheap' phones

1

Hi,
FreePBX 12.0.2, but before upgrade it was the case as well…
My endpoints are a mix of SPA112, PAP2T (…yes) and SPA301, by Cisco.
I run this in Devices and Users mode.

I read the available advice (e.g. http://www.freepbx.org/support/documentation/howtos/how-to-set-up-a-linksys-pap2-or-sipura-spa-2000-for-use-with-freepbx but not only that) on how to get these to work and they mostly do.

However there is a problem with the following feature codes :
*0 = speed dial - when I dial this followed by the speed dial number, the endpoint reboots… (at least SPA112 does) (vertical service activation code is blank on the device and devices’ own service is disabled); I also tried changing default *0 to ‘something else’ - of the available feat codes - only to be greeted with 4 beeps that clearly come from the device because asterisk -vvvvr doesn’t move an inch;

*2 = attended transfer - seems to work from SPA112 and PAP2T, no effect on SPA301 (and nothing happens in asterisk -vvvvvr either when done so)
(blind transfer = ## - that does work)

I have speed dial functions module 2.11.0.2 installed and enabled, trying to click on ‘get help for speeddial’ gets me http://wiki.freepbx.org/dosearchsite.action?queryString=speeddial…

Is it my DTMF settings on either Devices and the devices themselves?

Thanks in advance for any pointers, even google keywords :wink:
el_es

2

I’m having the same problem with de speed dial, Did you solve the problem? Thanks.

3

Hi,
I ended up with changing the *0 feature code to 000 ( *0 caused the SPA112’s to restart); and for it to properly recognize that a tone is to be sent to the pbx, the key needs to be held at least 0.5s or so (I set device/extension DTMF setting to SIP INFO and same on the SPA’s.)
(I admit I did not try the long-strokes with the *0 code; but then, when a speed dial is programmed into an analog handset connected with SPA112, i’ve no control over the speed/length of dial, so it’s better that way) Maybe there is some setting on SPA’s for that, but ‘it’s not too bad’ this way anyway.
Hope this helps.

4

I’ve solve it, you need to change the default Dialplan. The SPA112 recognize only *X; so you change it a get it working.

Before you need to stop the functions that can get override because the use *XXXX keys.

5

My dial plan:

([2-9]xxxxxx|0[34679][2-9]xxxxxx|0210xxxxxxx|021[12]xxxxxx|021[3-9]xxxxx|02[0279]xxxxxxx|0204xxxxxxx|0240xxxxxx|024[1-9]xxxxxxx|0282[4-5]xxxxxx|050xxxxxxx|070xxxxxxx|080xxxxxxx|00xxxxxxx.|01[08]|017xx|12[356]|[19]11|55|023xxxxxxxx|01[1234569]x.|02[56]x.|028[013456789]x.|0282[0123467890]|0282[01236789]|05[1-9]x.|08[1-9]x.|0[34679][0-1]x.|1[03456789]x.|11[023456789]x.|12[0124789]x.|[012346789]x.|*5[012346789]x.)

I got this randomly on the internet.

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