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Sounds in wrong directory


#1

Has any one seen this issue before?

I used the system recordings module to drag and drop recordings into the system. They are stored as English United Kingdom which is my only option.

I add the recording to the announcement on an IVR, but it doesn’t play. Asterisk reports it can’t find the file.

I look for the recordings manually and they are in /var/lib/asterisk/sounds/en_GB/custom

I move them to /var/lib/asterisk/sounds/custom (I had to create the folder) and then they play.

Can i change anything so that custom sounds are sourced from where they get recorded?

PBX Firmware:
10.13.66-22
PBX Service Pack:
1.0.0.0