I have an issue by where I create a sound recording via extension or browse for the wav file and it plays back by the created feature code.
Now I have created a test IVR with that sound as the announcement, then created a test link via the misc applications so i can dial the IVR but there is just silence then the announcement saying we have not received a valid response.
In the asterisk logs it shows the following three lines
1908 [2021-02-20 09:10:31] WARNING[C-0000002b] file.c: File custom/wav_file does not exist in any format
1909 [2021-02-20 09:10:31] WARNING[C-0000002b] file.c: Unable to open custom/wav_file (format (ulaw)): No such file or directory
1910 [2021-02-20 09:10:31] WARNING[C-0000002b] pbx_builtins.c: ast_streamfile failed on PJSIP/2602-00000029 for custom/wav_file
Could this be something to do with the sound language, I have uninstalled the default USA and installed the UK one or is it permission?
Any help would be gratefull.