Sometimes unable to receive calls

Sometimes the caller how calls to my freepbx a voice from the pbx that says that the number is unavailable. Sometime it’s possible to call and sometimes you get no connection.
The versions of the pbx and asterisk are below.
PBX Version: 15.0.17.5 PBX Distro:12.7.8-2008-1.sng7
Asterisk Version:16.13.0

I’m using the softphone “portsip” for iphone/IOS.
Hope somebody can help me with this problem.

At the logfile is see the rules below.
22366 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:18] Gosub(“SIP/incoming-00000128”, “sub-record-check,s,1(exten,3000,dontcare)”) in new stack
22367 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:1] GotoIf(“SIP/incoming-00000128”, “12?initialized”) in new stack
22368 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx_builtins.c: Goto (sub-record-check,s,10)
22369 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:10] NoOp(“SIP/incoming-00000128”, “Recordings initialized”) in new stack
22370 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:11] ExecIf(“SIP/incoming-00000128”, “0?Set(ARG3=dontcare)”) in new stack
22371 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:12] Set(“SIP/incoming-00000128”, “REC_POLICY_MODE_SAVE=”) in new stack
22372 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:13] ExecIf(“SIP/incoming-00000128”, “0?Set(REC_STATUS=NO)”) in new stack
22373 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:14] GotoIf(“SIP/incoming-00000128”, “5?checkaction”) in new stack
22374 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx_builtins.c: Goto (sub-record-check,s,17)
22375 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:17] GotoIf(“SIP/incoming-00000128”, “1?sub-record-check,exten,1”) in new stack
22376 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx_builtins.c: Goto (sub-record-check,exten,1)
22377 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:1] NoOp(“SIP/incoming-00000128”, “Exten Recording Check between +316xxxxxxxx and 3000”) in new stack
22378 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:2] Set(“SIP/incoming-00000128”, “CALLTYPE=external”) in new stack
22379 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/incoming-00000128”, “0?Set(CALLTYPE=)”) in new stack
22380 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:4] Set(“SIP/incoming-00000128”, “CALLEE=dontcare”) in new stack
22381 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:5] ExecIf(“SIP/incoming-00000128”, “0?Set(CALLEE=dontcare)”) in new stack
22382 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:6] GotoIf(“SIP/incoming-00000128”, “1?callee”) in new stack
22383 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx_builtins.c: Goto (sub-record-check,exten,11)
22384 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:11] Gosub(“SIP/incoming-00000128”, “recordcheck,1(dontcare,external,3000)”) in new stack
22385 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:1] NoOp(“SIP/incoming-00000128”, “Starting recording check against dontcare”) in new stack
22386 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:2] Goto(“SIP/incoming-00000128”, “dontcare”) in new stack
22387 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx_builtins.c: Goto (sub-record-check,recordcheck,3)
22388 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:3] Return(“SIP/incoming-00000128”, “”) in new stack
22389 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:12] Return(“SIP/incoming-00000128”, “”) in new stack
22390 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:19] GotoIf(“SIP/incoming-00000128”, “1?macrodial”) in new stack
22391 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx_builtins.c: Goto (macro-exten-vm,s,25)
22392 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:25] GosubIf(“SIP/incoming-00000128”, “0?clrheader,1()”) in new stack
22393 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:26] Macro(“SIP/incoming-00000128”, “dial-one,HhTtr,3000”) in new stack
22394 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:1] Set(“SIP/incoming-00000128”, “DEXTEN=3000”) in new stack
22395 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:2] Set(“SIP/incoming-00000128”, “__CRM_SOURCE=+31618525854”) in new stack
22396 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/incoming-00000128”, “0?Set(__EXTTOCALL=3000)”) in new stack
22397 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:4] Set(“SIP/incoming-00000128”, “DIALSTATUS_CW=”) in new stack
22398 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:5] GosubIf(“SIP/incoming-00000128”, “0?screen,1()”) in new stack
22399 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:6] GosubIf(“SIP/incoming-00000128”, “0?cf,1()”) in new stack
22400 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:7] GotoIf(“SIP/incoming-00000128”, “1?skip1”) in new stack
22401 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx_builtins.c: Goto (macro-dial-one,s,10)
22402 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:10] GotoIf(“SIP/incoming-00000128”, “0?nodial”) in new stack
22403 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:11] GotoIf(“SIP/incoming-00000128”, “0?continue”) in new stack
22404 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:12] Set(“SIP/incoming-00000128”, “EXTHASCW=ENABLED”) in new stack
22405 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:13] GotoIf(“SIP/incoming-00000128”, “0?next1:cwinusebusy”) in new stack
22406 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx_builtins.c: Goto (macro-dial-one,s,25)
22407 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:25] GotoIf(“SIP/incoming-00000128”, “0?next3:continue”) in new stack
22408 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx_builtins.c: Goto (macro-dial-one,s,27)
22409 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:27] GotoIf(“SIP/incoming-00000128”, “0?nodial”) in new stack
22410 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:28] GosubIf(“SIP/incoming-00000128”, “1?dstring,1():dlocal,1()”) in new stack
22411 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:1] Set(“SIP/incoming-00000128”, “DSTRING=”) in new stack
22412 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:2] Set(“SIP/incoming-00000128”, “DEVICES=3000”) in new stack
22413 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/incoming-00000128”, “0?Return()”) in new stack
22414 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:4] ExecIf(“SIP/incoming-00000128”, “0?Set(DEVICES=000)”) in new stack
22415 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:5] Set(“SIP/incoming-00000128”, “LOOPCNT=1”) in new stack
22416 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:6] Set(“SIP/incoming-00000128”, “ITER=1”) in new stack
22417 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:7] Set(“SIP/incoming-00000128”, “THISDIAL=SIP/3000”) in new stack
22418 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:8] GotoIf(“SIP/incoming-00000128”, “1?docheck”) in new stack
22419 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx_builtins.c: Goto (macro-dial-one,dstring,14)
22420 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:14] GotoIf(“SIP/incoming-00000128”, “0?skipset”) in new stack
22421 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:15] Set(“SIP/incoming-00000128”, “DSTRING=SIP/3000&”) in new stack
22422 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:16] Set(“SIP/incoming-00000128”, “ITER=2”) in new stack
22423 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:17] GotoIf(“SIP/incoming-00000128”, “0?begin”) in new stack
22424 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:18] ExecIf(“SIP/incoming-00000128”, “0?Return()”) in new stack
22425 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:19] Set(“SIP/incoming-00000128”, “DSTRING=SIP/3000”) in new stack
22426 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:20] Return(“SIP/incoming-00000128”, “”) in new stack
22427 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:29] GotoIf(“SIP/incoming-00000128”, “0?nodial”) in new stack
22428 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:30] GotoIf(“SIP/incoming-00000128”, “0?skiptrace”) in new stack
22429 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:31] GosubIf(“SIP/incoming-00000128”, “1?ctset,1():ctclear,1()”) in new stack
22430 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:1] Set(“SIP/incoming-00000128”, “DB(CALLTRACE/3000)=+31618525854”) in new stack
22431 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:2] Return(“SIP/incoming-00000128”, “”) in new stack
22432 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:32] Set(“SIP/incoming-00000128”, “D_OPTIONS=HhTtr”) in new stack
22433 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:33] GosubIf(“SIP/incoming-00000128”, “0?func-set-sipheader,s,1(Alert-Info,)”) in new stack
22434 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:34] NoOp(“SIP/incoming-00000128”, "Blind Transfer: , Attended Transfer: , User: , Alert Info: ") in new stack
22435 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:35] ExecIf(“SIP/incoming-00000128”, “0?Set(ALERT_INFO=)”) in new stack
22436 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:36] ExecIf(“SIP/incoming-00000128”, “0?Set(ALERT_INFO=)”) in new stack
22437 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:37] ExecIf(“SIP/incoming-00000128”, “0?Set(ALERT_INFO=)”) in new stack
22438 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:38] ExecIf(“SIP/incoming-00000128”, “0?Set(ALERT_INFO=Normal;volume=)”) in new stack
22439 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:39] ExecIf(“SIP/incoming-00000128”, “0?Set(ALERT_INFO=Normal;volume=)”) in new stack
22440 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:40] GosubIf(“SIP/incoming-00000128”, “0?func-set-sipheader,s,1(Alert-Info,)”) in new stack
22441 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:41] ExecIf(“SIP/incoming-00000128”, “0?Set(CHANNEL(musicclass)=)”) in new stack
22442 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:42] GosubIf(“SIP/incoming-00000128”, “0?qwait,1()”) in new stack
22443 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:43] Set(“SIP/incoming-00000128”, “__CWIGNORE=”) in new stack
22444 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:44] Set(“SIP/incoming-00000128”, “__KEEPCID=TRUE”) in new stack
22445 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:45] GotoIf(“SIP/incoming-00000128”, “0?usegoto,1”) in new stack
22446 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:46] GotoIf(“SIP/incoming-00000128”, “1?godial”) in new stack
22447 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx_builtins.c: Goto (macro-dial-one,s,51)
22448 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:51] Macro(“SIP/incoming-00000128”, “dialout-one-predial-hook,”) in new stack
22449 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:1] MacroExit(“SIP/incoming-00000128”, “”) in new stack
22450 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:52] ExecIf(“SIP/incoming-00000128”, “1?Set(D_OPTIONS=HhtrI)”) in new stack
22451 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:53] ExecIf(“SIP/incoming-00000128”, “0?Set(CWRING=r(callwaiting)):Set(CWRING=)”) in new stack
22452 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:54] NoOp(“SIP/incoming-00000128”, “”) in new stack
22453 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:55] ExecIf(“SIP/incoming-00000128”, “0?Set(D_OPTIONS=HhtrIg)”) in new stack
22454 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:56] Dial(“SIP/incoming-00000128”, “SIP/3000,HhtrIb(func-apply-sipheaders^s^1)”) in new stack
22455 [2020-12-24 16:39:16] WARNING[15655][C-00000d3c] app_dial.c: Unable to create channel of type ‘SIP’ (cause 20 - Subscriber absent)
22456 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] app_dial.c: No devices or endpoints to dial (technology/resource)
22457 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:57] ExecIf(“SIP/incoming-00000128”, “0?MacroExit()”) in new stack
22458 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:58] ExecIf(“SIP/incoming-00000128”, “0?Set(DIALSTATUS=)”) in new stack
22459 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:59] GosubIf(“SIP/incoming-00000128”, “0?s-CHANUNAVAIL,1()”) in new stack
22460 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:60] MacroExit(“SIP/incoming-00000128”, “”) in new stack
22461 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:27] Set(“SIP/incoming-00000128”, “SV_DIALSTATUS=CHANUNAVAIL”) in new stack
22462 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:28] GosubIf(“SIP/incoming-00000128”, “0?docfu,1()”) in new stack
22463 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:29] GosubIf(“SIP/incoming-00000128”, “0?docfb,1()”) in new stack
22464 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:30] Set(“SIP/incoming-00000128”, “DIALSTATUS=CHANUNAVAIL”) in new stack
22465 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:31] ExecIf(“SIP/incoming-00000128”, “0?MacroExit()”) in new stack
22466 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:32] GotoIf(“SIP/incoming-00000128”, “1?s-CHANUNAVAIL,1”) in new stack
22467 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx_builtins.c: Goto (macro-exten-vm,s-CHANUNAVAIL,1)
22468 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:1] GotoIf(“SIP/incoming-00000128”, “0?exit,1”) in new stack
22469 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:2] PlayTones(“SIP/incoming-00000128”, “congestion”) in new stack
22470 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:3] Congestion(“SIP/incoming-00000128”, “10”) in new stack
22471 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] app_macro.c: Spawn extension (macro-exten-vm, s-CHANUNAVAIL, 3) exited non-zero on ‘SIP/incoming-00000128’ in macro ‘exten-vm’
22472 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Spawn extension (ext-local, 3000, 3) exited non-zero on ‘SIP/incoming-00000128’
22473 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:1] Macro(“SIP/incoming-00000128”, “hangupcall,”) in new stack
22474 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:1] GotoIf(“SIP/incoming-00000128”, “1?theend”) in new stack
22475 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx_builtins.c: Goto (macro-hangupcall,s,3)
22476 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/incoming-00000128”, “0?Set(CDR(recordingfile)=)”) in new stack
22477 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:4] NoOp(“SIP/incoming-00000128”, " montior file= ") in new stack
22478 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:5] GotoIf(“SIP/incoming-00000128”, “1?skipagi”) in new stack
22479 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx_builtins.c: Goto (macro-hangupcall,s,7)
22480 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:7] Hangup(“SIP/incoming-00000128”, “”) in new stack
22481 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] app_macro.c: Spawn extension (macro-hangupcall, s, 7) exited non-zero on ‘SIP/incoming-00000128’ in macro ‘hangupcall’
22482 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Spawn extension (ext-local, h, 1) exited non-zero on ‘SIP/incoming-00000128’
22483 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] app_stack.c: SIP/incoming-00000128 Internal Gosub(crm-hangup,s,1) start
22484 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:1] NoOp(“SIP/incoming-00000128”, “Sending Hangup to CRM”) in new stack
22485 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:2] NoOp(“SIP/incoming-00000128”, “HANGUP CAUSE: 34”) in new stack
22486 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/incoming-00000128”, “0?Set(__CRM_VOICEMAIL=)”) in new stack
22487 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:4] NoOp(“SIP/incoming-00000128”, “MASTER CHANNEL: 1608824356.794 = 1608824356.794”) in new stack
22488 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:5] GotoIf(“SIP/incoming-00000128”, “0?return”) in new stack
22489 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:6] Set(“SIP/incoming-00000128”, “__CRM_HANGUP=1”) in new stack
22490 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:7] AGI(“SIP/incoming-00000128”, “agi://127.0.0.1/sangomacrm.agi”) in new stack
22491 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] res_agi.c: <SIP/incoming-00000128>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
22492 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] pbx.c: Executing [[email protected]:8] Return(“SIP/incoming-00000128”, “”) in new stack
22493 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] app_stack.c: Spawn extension (ext-local, h, 1) exited non-zero on ‘SIP/incoming-00000128’
22494 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] app_stack.c: SIP/incoming-00000128 Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=

The destination is not online

[2020-12-24 16:39:16] WARNING[15655][C-00000d3c] app_dial.c: Unable to create channel of type ‘SIP’ (cause 20 - Subscriber absent)
22456 [2020-12-24 16:39:16] VERBOSE[15655][C-00000d3c] app_dial.c: No devices or endpoints to dial (technology/resource)

so the softphone is not online?
Did anybody have some ideas for a good softphone for IOS and android?
So thank you for your help Arielgrin so far.

At the particular moment that the particular inbound call arrived in your FreePBX server, the destination for the inbound route was not available to receive that call.

What you says is correct but i beleave because the rndooint is a softphone the softphone is not always reachable. The softphone i use is portsip for ios. Also the softphone is able to run at the background. Does somebdoy know why it’s possible that de destination cannot be reached?

if so, portsip phone is under sleep mode. Maybe you have to use push mode to weak up the sip phone before call coming.

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