Some of the calls are missing the recording link. They seems to be getting recorded, as I can find them manually in the monitor folder, but they seem to be randomly missing from the cdr.
Anyone have any pointers as to what might be happening?
I am also having this issue. For me only internal calls have link to recording file in the CDR although outgoing calls are still recorded (in the folder).
The link was working a few module-updates ago … I thought it coincided with a change on the extensions module where recordings selections are now “Force|Yes|Don’t Care|No|Never” and used to be “Always|Don’t Care|Never”
I might need a bit of help navigating the asteriskcdr database as per the above suggestion
OK. Sorry about the delay but they just wouldn’t stop working!
I rolled back to Asterisk 11 but no change.
What I discovered though is that if I change the extension to “Pinless Dialing = Enable” then I get the recording link again. It also changes the caller ID (see attached screen shot). Unfortunately I need the PIN because it’s the CATI job code.