Some calls are queued but not heard

Hello!

There are calls that enter the queue, but are not heard or after a few seconds they end automatically.
They are only some calls, it does not happen in all.

I have taken an image that I put below:

At the top, the call with incidence.
At the bottom, an OK call.
I see that the first 5 lines of the trace are the same. But then, on the sixth line, the incident call makes an APP_END

That could be happening?

!

Need a call trace of a problem call, share via pastebin:
https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs-PartII

Queue calls have a LOT of lines, do not post them to the forum.

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