I’m prototyping a FreePBX build for my work, and we’re planning on using Sangoma S205 phones. I’m playing with one here in my office. I’m having an issue with using what I believe is the voicemail button (it’s a button near the headset/mute/transfer button that looks like an envelope). When pressed, this dials the phone’s own extension. It doesn’t dial a *97 as I would expect. So it rings, says the extension is busy, and offers to leave a voicemail. Is there a way I can program this button so that it works as a voicemail button?
Forgive me if this sounds elementary. I’m new to this.
Update: Disregard. Once I got the auto-provisioning working properly, the function of the voicemail button changed.