I have two Samgoma phones on our FreePBX. Both are set up for remote access but only one of them is actually remote. The other one is on our LAN. We don’t use either of them often. Both were working a couple of weeks ago.
However now neither one of them is working. I have done module and system updates as they become available. I wasn’t checking either of those phones after updates. Last week however I did notice one of them wasn’t ringing any longer but I didn’t have time to look into it. It turns out neither of them was working.
I’ve rebooted the phones and give it time but they still don’t show as registered and don’t show in Endpoint Manager. I don’t have access to the remote one currently but the one that’s on our LAN is beside me. It has a LAN IP address and the display says “VPN Activated” but there’s no registration.
Was there an update to the firewall that effected Endpoints? All other phone except these two are working normally.