Softphone works hard phone doesnt

Hi Guys,

So we are about to move premises and I thought it was a good time to look at freepbx. So to start with I know very little! I have used 3cx before about 10 years ago and thought it would be roughly the same.

The problem i’m having is that i can register a softphone no problem however i’m struggling to register the hard phone that I have (yealink t48s). Presuming you will need logs…where do I find these?

https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs

Thanks i’ll get these over shortly

Is this what you are looking for?

[root@freepbx ~]# tail -f /var/log/asterisk/full
[2019-04-12 12:36:44] VERBOSE[5506] loader.c: Reloading module 'app_voicemail.so ’ (Comedian Mail (Voicemail System))
[2019-04-12 12:36:44] VERBOSE[2282] netsock2.c: Using SIP TOS bits 96
[2019-04-12 12:36:44] VERBOSE[2282] netsock2.c: Using SIP CoS mark 4
[2019-04-12 12:36:44] WARNING[5506] app_voicemail.c: maxsilence should be less t han minsecs or you may get empty messages
[2019-04-12 12:36:44] VERBOSE[5506] loader.c: Reloading module ‘app_flite.so’ (F lite TTS Interface)
[2019-04-12 12:36:44] WARNING[5506] app_flite.c: Flite: Unable to read config fi le flite.conf. Using default settings
[2019-04-12 12:36:44] VERBOSE[5506] loader.c: Reloading module ‘codec_dahdi.so’ (Generic DAHDI Transcoder Codec Translator)
[2019-04-12 12:36:44] VERBOSE[5506] loader.c: Reloading module ‘app_queue.so’ (T rue Call Queueing)
[2019-04-12 12:36:44] NOTICE[5506] app_queue.c: queuerules.conf has not changed since it was last loaded. Not taking any action.
[2019-04-12 12:36:44] VERBOSE[5506] asterisk.c: Remote UNIX connection disconnec ted

Yeah, except that the problem you are reporting isn’t in there. Keep watching and make it fail. The log should have the questions.

Sorted it…I was using the wrong port!

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