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Softphone works hard phone doesnt


(United Kingdom) #1

Hi Guys,

So we are about to move premises and I thought it was a good time to look at freepbx. So to start with I know very little! I have used 3cx before about 10 years ago and thought it would be roughly the same.

The problem i’m having is that i can register a softphone no problem however i’m struggling to register the hard phone that I have (yealink t48s). Presuming you will need logs…where do I find these?


(Lorne Gaetz) #2

https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs


(United Kingdom) #3

Thanks i’ll get these over shortly


(United Kingdom) #4

Is this what you are looking for?

[root@freepbx ~]# tail -f /var/log/asterisk/full
[2019-04-12 12:36:44] VERBOSE[5506] loader.c: Reloading module 'app_voicemail.so ’ (Comedian Mail (Voicemail System))
[2019-04-12 12:36:44] VERBOSE[2282] netsock2.c: Using SIP TOS bits 96
[2019-04-12 12:36:44] VERBOSE[2282] netsock2.c: Using SIP CoS mark 4
[2019-04-12 12:36:44] WARNING[5506] app_voicemail.c: maxsilence should be less t han minsecs or you may get empty messages
[2019-04-12 12:36:44] VERBOSE[5506] loader.c: Reloading module ‘app_flite.so’ (F lite TTS Interface)
[2019-04-12 12:36:44] WARNING[5506] app_flite.c: Flite: Unable to read config fi le flite.conf. Using default settings
[2019-04-12 12:36:44] VERBOSE[5506] loader.c: Reloading module ‘codec_dahdi.so’ (Generic DAHDI Transcoder Codec Translator)
[2019-04-12 12:36:44] VERBOSE[5506] loader.c: Reloading module ‘app_queue.so’ (T rue Call Queueing)
[2019-04-12 12:36:44] NOTICE[5506] app_queue.c: queuerules.conf has not changed since it was last loaded. Not taking any action.
[2019-04-12 12:36:44] VERBOSE[5506] asterisk.c: Remote UNIX connection disconnec ted


(Dave Burgess) #5

Yeah, except that the problem you are reporting isn’t in there. Keep watching and make it fail. The log should have the questions.


(United Kingdom) #6

Sorted it…I was using the wrong port!


(system) closed #7

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