There are approximately 120 agents in the tail. Autofill in the queue is open with an average of 100 calls to the queue when new incoming calls are forced to deploy, Agent access values reach 2000 - 3000 ms levels, sounds breaks and more than one call to come to the same agent Asterisk CPU reaches 1000% levels.
Audio record retention active in WAV (as WAV)
Asterisk version: Asterisk 13
64 GB ram
32 Core cpu
Disk usage% 1 - 5