Sipgate trunk not working

General Help
1

Hi @all,

ich hope someone can help me.
I am new to freePBX and I absolutely can´t get my sipgate account working as a trunk.

I am using the following settings:

Trunk Description: sipgate
Outbound caller ID: 2911317 (sipgate phonenumeber without prefix)
CID Options: Allow any CID
Maximum Channels: 1

Dial Rules: Empty

trunk name: SipGate
Peer Details:

username=mysipaccount
type=peer
secret=mysippwd
qualify=yes
nat=yes
insecure=very
host=sipgate.de
fromuser=mysipaccount
fromdomain=mydomain.com
dtmfmode=rfc2833
disallow=all
context=from-trunk
canreinvite=yes
authuser=mysipaccount
allow=ulaw

Incoming settings is Empty:

registerString: mysipid:[email protected]/mysipid

In the FreepBX Systemstatus it says:
IP Trunk Registrations: 0

If i use the CLI for sip show registry it says:

sipgate.de:5060 120 SipUseraccount Unregistered

I hope someone can help me, becouse i am absolutely helpless.

Bastian

2

I am that kind of stupid. Searching days for the error. I forgot to enter the dns server in resolv.conf ;O)))))))

Sorry for the post

3

I use sipgate.co.uk.
In the CID options, select Force Trunk ID, otherwise you will be sending your extension CID, which Sipgate doesn’t want to see.

The only differences in my working setup I can see from yours is:

caninvite=no
fromdomain=sipgate.de

Good luck, Sipgate works fine when it finally does get going…

4

Thanks for your answer,

Well thats strange, I can´t see any connection trys in the console. I can only see the refresh from the webpage and internal calls.

Are there any logfiles, i can look into?

5

I had the same issue when I first used the SIP. The SIP provider gave me another register string. Check with your provider. Also, when you goto the asterisk console you should see some errors, asterisk keeps trying to connect to SIP server every 5 secs.