SIP response 603

Hello Guys,
When i try to make a call, i get this error:

– Executing [[email protected]:24] Dial(“SIP/300-0000006f”, “SIP/Test_Trunk/37397487,300,T”) in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Called SIP/Test_Trunk/37397487
– Got SIP response 603 “Decline” back from
– SIP/Test_Trunk-00000070 is busy
== Everyone is busy/congested at this time (1:1/0/0)
– Executing [[email protected]:25] NoOp(“SIP/300-0000006f”, “Dial failed for some reason with DIALSTATUS = BUSY and HANGUPCAUSE = 21”) in new stack
– Executing [[email protected]:26] GotoIf(“SIP/300-0000006f”, “0?continue,1:s-BUSY,1”) in new stack
– Goto (macro-dialout-trunk,s-BUSY,1)
– Executing [[email protected]:1] NoOp(“SIP/300-0000006f”, “Dial failed due to trunk reporting BUSY - giving up”) in new stack
– Executing [[email protected]:2] PlayTones(“SIP/300-0000006f”, “busy”) in new stack
– Executing [[email protected]:3] Busy(“SIP/300-0000006f”, “20”) in new stack
== Spawn extension (macro-dialout-trunk, s-BUSY, 3) exited non-zero on ‘SIP/300-0000006f’ in macro ‘dialout-trunk’
== Spawn extension (from-internal, 37397487, 7) exited non-zero on ‘SIP/300-0000006f’
– Executing [[email protected]:1] Macro(“SIP/300-0000006f”, “hangupcall”) in new stack
– Executing [[email protected]:1] GotoIf(“SIP/300-0000006f”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,3)

I need some help please!!!

This is “usually” an indication that your call was rejected by the receiving party.

… and this says that the server at refused your call.

ok thks for your help. is a GOIP gateway. My incoming calls works fine. Where can i try to resolv it? Trunk, Outgoing route or gateway.

Your gateway is refusing the calls. This is usually a registration/identification problem. Can you access the server logs on the gateway to find out why your gateway is refusing your calls? It’s not “failing” - it’s actually getting the call and saying “Nope - not today.”

No i can not.

Something about your configuration is preventing the phones from connecting. It could be an IP address problem, a codec problem, there might be a setting in the GOIP server that’s blocking your calls.

Without more information, there’s really no way of knowing what the problem is.


How can i see the log of GOIP4? Do you have an idea please?

Nope - you’re outside the scope of FreePBX and outside of my experience.

Off hand, I’d say the “phone number” entry is a place to start.

What is

In your “Test_Trunk”, I see you have a peer set up, but no user. What happens when you change the trunk type to “friend”?

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.