FreePBX/Asterisk 14 Hello, We have an Avaya and Asterisk PBX set. Calls start and end (reaching an endpoint) in Avaya. In between the start and end, calls route out to Asterisk for various treatments (callbacks, IVRs, etc.). When the call begins in Avaya, a unique ID is (UCID) is created for the c…

You add a dialplan hook for outbound calls to the remote system and add a call to the sub there: [image] Hooking for fun and income Tips and Tricks Despite the frequency with which it arises here in the forum, there is not yet a good resource for learning to use dialplan h…

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lgaetz (Lorne Gaetz) April 12, 2019, 3:45pm 3

You add a dialplan hook for outbound calls to the remote system and add a call to the sub there:

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