SIP 2.0 Authorization Error

General Help
1

I CANNOT seem get a SNOM 300 SIP phone to make calls or use any call features. I have tried several different softphones which can all make and receive calls without any issues. I can receive calls on the phone, but I cannot make any calls or use any call features. . Here is my log. Its very frustrating! any ideas?

I am using Asterisk/Free PBX

Thanks!! Posted Image Posted Image
Sent to udp:10.1.10.20:5060 at 23/12/2001 19:03:29:203 (345 bytes):
ACK sip:*[email protected];user=phone SIP/2.0
Via: SIP/2.0/UDP 10.1.10.21:2053;branch=z9hG4bK-cwte7c02nutn;rport
From: “EBO” sip:[email protected];tag=vcjtpcl6c0
To: sip:*[email protected];user=phone;tag=as3c1b956d
Call-ID: 3c2670cc4712-aurgcvto6q03
CSeq: 1 ACK
Max-Forwards: 70
Contact: sip:[email protected]:2053;reg-id=1
Content-Length: 0

Sent to udp:10.1.10.20:5060 at 23/12/2001 19:03:29:223 (1295 bytes):
INVITE sip:*[email protected];user=phone SIP/2.0
Via: SIP/2.0/UDP 10.1.10.21:2053;branch=z9hG4bK-o0yfrzib2euj;rport
From: “EBO” sip:[email protected];tag=vcjtpcl6c0
To: sip:*[email protected];user=phone
Call-ID: 3c2670cc4712-aurgcvto6q03
CSeq: 2 INVITE
Max-Forwards: 70
Contact: sip:[email protected]:2053;reg-id=1
X-Serialnumber: 00041328E38F
P-Key-Flags: keys="3"
User-Agent: snom300/8.5.8-OCS
Accept: application/sdp
Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, BENOTIFY, SUBSCRIBE, PRACK, MESSAGE, INFO, UPDATE
Allow-Events: talk, hold, refer, call-info
Supported: timer, 100rel, replaces, from-change
Session-Expires: 3600;refresher=uas
Min-SE: 90
Authorization: Digest username=“101”,realm=“asterisk”,nonce=“1bf99b6c”,uri=“sip:*[email protected];user=phone”,response=“6708e445f6c538af6465a534c43e9720”,algorithm=MD5
Content-Type: application/sdp
Content-Length: 401

v=0
o=root 900318191 900318191 IN IP4 10.1.10.21
s=call
c=IN IP4 10.1.10.21
t=0 0
m=audio 63622 TCP/RTP/AVP 0 8 3 106 18 9 101
a=rtpmap:0 pcmu/8000
a=rtpmap:8 pcma/8000
a=rtpmap:3 gsm/8000
a=rtpmap:106 g726-32/8000
a=rtpmap:18 g729/8000
a=fmtp:18 annexb=no
a=rtpmap:9 g722/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=connection:new
a=setup:active
a=sendrecv
Received from udp:10.1.10.20:5060 at 23/12/2001 19:03:29:231 (511 bytes):
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.1.10.21:2053;branch=z9hG4bK-cwte7c02nutn;received=10.1.10.21;rport=2053
From: “EBO” sip:[email protected];tag=vcjtpcl6c0
To: sip:*[email protected];user=phone;tag=as3c1b956d
Call-ID: 3c2670cc4712-aurgcvto6q03
CSeq: 1 INVITE
Server: FPBX-2.10.0(1.8.18.0)
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
Supported: replaces, timer
WWW-Authenticate: Digest algorithm=MD5, realm=“asterisk”, nonce="1bf99b6c"
Content-Length: 0

Sent to udp:10.1.10.20:5060 at 23/12/2001 19:03:29:235 (345 bytes):
ACK sip:*[email protected];user=phone SIP/2.0
Via: SIP/2.0/UDP 10.1.10.21:2053;branch=z9hG4bK-cwte7c02nutn;rport
From: “EBO” sip:[email protected];tag=vcjtpcl6c0
To: sip:*[email protected];user=phone;tag=as3c1b956d
Call-ID: 3c2670cc4712-aurgcvto6q03
CSeq: 1 ACK
Max-Forwards: 70
Contact: sip:[email protected]:2053;reg-id=1
Content-Length: 0

2

Two problems,

Sent to udp:10.1.10.20:5060 at 23/12/2001 19:03:29:223 (1295 bytes):
INVITE sip:*[email protected];user=phone SIP/2.0

and

Received from udp:10.1.10.20:5060 at 23/12/2001 19:03:29:231 (511 bytes):
SIP/2.0 401 Unauthorized

First set your clock (VERY IMPORTANT), then make sure that the authority is correct

3

OKay well I fixed the time and date and still having the same issue with the same trace log, only now the date and time are correct. This is my first attempt at this so I am not sure exactly what you mean by “make sure that the authority is correct”

4

Received from udp:10.1.10.20:5060 at 23/12/2001 19:03:29:231 (511 bytes):
SIP/2.0 401 Unauthorized

Your phone set up does not agree with the password set up in FreePBX. You should probably say how you set up the system wit versions of Asterisk FreePBX and your OS.

5

OS Version: CentOS 6.3
Asterisk Version:1.8.18
PBX Version: 2.10.0.2

The login IDs is the extension number and then the secret specified in the extension config. The phone registers with these credentials and receives calls, just not authorised to make any.

Thanks again

6