Signal for external customer

General Help
1

dear community,

my setup is the following:

site1:
ext10, ext20, ext30

site2.
ext40

i have configured 2 ring groups. the first ring group 999 goes to 10,20 and 30.
the second ringgroup 998 goes to 10,20,30 and 40.

ringroup 999 = did 1
ringroup 998 = did 2

so now if the ringgroup 998 is active (incoming call), i need to see on the phone extension 10, 20 and 30 that this call comes in from did 2 (ringgroup 998).

is there any possibility to get this fixed?

thank you very much.

many greets, iceget

2

CID Prefix

3

hello, thank you.

where i must set this optoin? direct on the ring group, in CID Name Prefix?

thank you

4

You can either set it on the inbound route, or Set Caller ID module, or in the Ring Group.

5

Thank you very much!