I have multiple DIDs that ring all staff - it displays on the phone so folks know how to answer an incoming call.
If no answer, they go to a shared mailbox, that staff can see/access via a BLF button. This all works well.
Now, ideally I’d like callers to hear a different message depending on the DID. But then still have any messages go to a shared mailbox, so they can be seen on the BLF and checked without having to dial and check 3 different voicemail accounts.
Can’t quite get my head around what combination of things might be able to achieve this - is it possible?