Hi PBX gurus!
I am copying settings from our old elastix to new freepbx system.
That elastix configuration was established by another one.
While copying it, I saw a config scheme as follow:
Inbound route: destination ------> extension-1000 extension-1000: dest if no answer -------> ivr-main ivr-main: ext-i and ext-t ------> queue-1
So I wonder why the guy didn’t set destination to queue directly as
Inbound route: destination -------> queue-1
extension-1000 never goes available/online. ivr-main has timeout=0 and repeat_loop=1. Any suggestions?