Hello –
Asterisk 1.8.5.0, Freepbx 2.9.0.7, running in “device and user” mode.
We were having issues with MWI lights not working properly on Cisco 7940 SIP phones, which we (mostly) corrected by setting “Dynamically Generate Hints” = true on the Advanced Settings page (and execincludes = yes in asterisk.conf).
However, that broke the queue function – it resurrected an old problem where all agents show up in the queue as invalid:
John Smith (Local/[email protected]/n) (dynamic) (Invalid) has taken no calls yet
Changing the hints setting back to “false” fixes the queues but breaks MWI.
Is there a way to have both working at the same time?
Jim Shilliday