"Set Agent Name in CDR dstchannel" turned on but no effect in cdr record

I turn on the “Set Agent Name in CDR dstchannel” in advanced setting and login by AMI with membername given.


like the screen capture, I log in on deivce 4001 with agentid 6001, but whatever I make outbound call or answer the inbound call, the dstchannel field in cdr record is always not 6001.
Any suggestion?

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.