Server logging itself to death after removing GV accounts

General Help
1

I removed the 12 or so Google Voice Accounts we were using in light of GV shutting down their APIs, and now I’m getting this:

[2014-06-16 17:12:47] WARNING[1973]: res_xmpp.c:3569 xmpp_client_receive: Parsing failure: Hook returned an error.
[2014-06-16 17:12:47] WARNING[1973]: res_xmpp.c:3566 xmpp_client_receive: Parsing failure: Invalid XML.
[2014-06-16 17:12:47] WARNING[1973]: res_xmpp.c:3633 xmpp_client_thread: JABBER: socket read error
[2014-06-16 17:12:47] WARNING[1970]: res_xmpp.c:3569 xmpp_client_receive: Parsing failure: Hook returned an error.
[2014-06-16 17:12:47] WARNING[1970]: res_xmpp.c:3566 xmpp_client_receive: Parsing failure: Invalid XML.

Any ideas?

2

You removed the module without deleting the accounts, thereby leaving the accounts file for asterisk to parse. Delete jabber.conf, motif.conf, xmpp.conf from /etc/asterisk

Also please look more closely at your message next time, you only needed to post three lines of the log file. The other 200 lines were all duplicates.

3

Thank you! I know that those lines were duplicate, that’s the level of logging I’m having to deal with. ~200 lines per second, so I really appreciate your quick response. I’ll give this a try right now and post back to the forum with my results.
I actually removed the accounts through the GUI and this was the result of that, so there must be more to removing a GV account (like the steps you have outlined) than simply removing them via the GUI…

4

OK that did it, server is no longer suicidal. To be clear, after getting a new SIP trunk through Appia with unlimited channels - I went to “Connectivity | Trunks” and removed each GV account, then went to “Connectivity | Inbound Routes” and removed each DID there… after about 5 hours I noticed my App Memory climbing up to like 80% for the first time ever, so I jumped into the console and that’s when realized the excessive logging was taking place. In an attempt to “fix” the issue, I removed the “Google Voice/Chan Motif” module, but that had no impact.

I followed your steps, but did not see the jabber.conf, so I just moved the xmpp.conf & motif.conf to my /root directory and restarted the server. That fixed the problem.
Thanks again!