Sangoma S705 Backround Image

Sangoma Hardware Phones
1

I am trying to add a custom background image to the S705 through the endpoint manager.

I have uploaded jpg & png. I have uploaded different sizes and settled on 480 x 272 per the wiki which results in a 20KB File

The file uploads every time. I choose it in the template for this phone, save and update phones…NOTHING.

I went into the phone settings and tried changing the wallpaper but the only two options are the default Sangoma.

What am I missing? Is there permissions somewhere that I am not enabling?

Thanks guys

2

What firmware are is your phone on?

3

The firmware on the phone says 3.0.4.44 which is odd because according to the Sangoma site it says the latest is 2.0.4.48

Am I not on a stable version? I’ve always let EPM handle the firmware.

4

Background images on s705 which uses our next Gen CPU had no support for it. It’s coming in the next firmware release which is in QA right now.

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5

Ah, okay. Thanks Tony!

6

Any word on if this has been addressed?
According to the wiki, firmware version 2.0.4.53 released on 06-01-18 fixed “background image downloads on S705” however I am still not able to get an image onto the S705 via EPM.
Thoughts?

7

What provisioning protocol do you use?

8

@MidPackPark - this is actually a good question. We have seen several reports of problems with larger files over TFTP. There’s a rather meager size limit in the TFTP protocol, and if your picture causes the transfer to fail, you won’t see it. If you can use http:// or https:// (assuming you have certs installed correctly), the problem might resolve satisfactorily.

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9

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