Sangoma S500 handset volume adjustment

A customer said she can’t adjust the volume, I verified the + - volume control doesn’t affect the handset volume. All the references I could find only refer to ringing, speakerphone or headset mode. How is the handset receive volume adjusted?

There have been a few firmware fixes that address volume, what ver are you using?

IMG is

Your firmware is a year and a half behind. If you were using the the ‘Recommended’ firmware slot in the EPM template, you would be on .72 now.

Ok - I thought the firmware was old. Thanks.

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