Sangoma S500 BLF Long Press Idle State not working like I want it to

Sangoma Hardware Phones
1

I set up the option in the EndPoint Manager or on the phone, same deal.
My setup.
BLF Short Press Idle State *80
BLF Short Press In Use State *
BLF Long Press Idle State (if this is left blank I have troubles)
BLF Long Press In Use State *
BLF Long Press Ring State **

I want to have BLF long press when idle to ring the phone. If I leave this blank and I press the button, I get the short press option or the option to edit the button, never just the extension number stored under this button.
I think it’s a nondesplayed option.

2

That would be a bug it sounds like. Can you open a bug report under phone project at issues.freepbx.org

3

Thanks for the quick response. I will add it to the tracker.

4

I think it just broke as it was working in recent firmware when I was doing some training. It’s one of the things that we don’t have coverage on in QA yet. Sorry about that.

5

Same thing here.

I can’t simply configure the BLF Long Press In Use State to prefix *

When I try to transfer a call to voicemail with a long press it simply transfers to the users extension.

Latest version of PBXact and S500 firmware…

6

What your reporting is something different.

The short and long press feature only works when you are in a idle state. If you are on a call that means you are not idle so your long press won’t work.

7

I guess that makes sense why it doesn’t work then.

Is there a way to make the transfer to voicemail work without having to have 2 buttons for each user on the expansion set? I got around this before by having the users extension as a blf key and another as a speedial to their voicemail.