Sangoma S300 continue to freeze after being idle

Sangoma Hardware Phones
1

Hi,

I know there was a firmware update - 2.0.4.32 - that addressed this specifically but we continue to have this issue on several of our S300’s. Has anyone else had this continue and if so have you found any resolution for it? Thanks

2

can you file a ticket with support
https://support.sangoma.com

3

Tried to submit ticket, system states that a support contract is not required to submit the ticket but does not allow me to do so.

4

Ignore the warning and submit your ticket.