Is there a way to extend the life of the push token? Our use of the phone is sporadic, but I’d hate to have users miss calls because they have not used the app in a bit.
Can you please explain bit more about your issue scenario ? What kind of push token you are talking about ?
If the app is not used for a bit, you get a notification on the phone to start the app otherwise it won’t receive calls again.
I think the time window for this is 7 days so that should be good to detect the in-activity right ? thanks
That’s the problem. 7 days is way too short. We use the app, but any given user can go more than 7 days between calls. And out use case is mostly inbound. Do if I have not used the app for 7 days, I get bugged by that or just stop receiving calls. It’s like they don’t quite understand business users.
this is 7 days in-activity window so if you open the app within 7 days then this will get reset so are you saying you have chances of not touching the app at all for 7 days ?
Absolutely. A lot of my users can go weeks without using the phone.