Sangoma Connect multiple extensions/accounts for one user

(Alex Palenschat) #1

We have a setup in our office for some users that involves them having multiple accounts on their SIP phone. That way when line 2 rings for instance they know the call is for that department and can answer it appropriately. They can also make an outgoing call on that account so the CID matches the same department. Now we are trying to outfit those users with a way to do that remotely and not necessarily at a desk.
We have Sangoma Connect up and going but those users only show their main extension registering in the app.
Is there some way to do what I’m asking whether or not the solution is Sangoma Connect?

(Jared Busch) #2

Instead of two extensions, you use distinctive ring to know which inbound call it is and dial codes to choose the outbound route (and thus the outbound CID).