Sangoma Connect Install

(Josh) #1

Hi Everyone-

I am trying to get Sangoma Connect up and running and when I go to enable it for a user I get a red bar at the top stating

  • You are running an old version of endpoint manager that conflicts with SangomaConnect, please upgrade the version of EPM to a greater than (PBX 15) or (PBX 14)

I have tried running through the Module admin to get it to upgrade and I am unable. Currently, it is showing my Endpoint Manager as version

(Jared Busch) #2

You have to pay yearly to upgrade EPM. It is only like $26/year or something.

If you are not using EPM then remove it.

(Josh) #3

Thank you for the insight, we are currently paying for it. The big issue is it looks like Sangoma Connect may require it?

(Jared Busch) #4

If you are paying for it, it will update. What version is installed versus available?

[[email protected] ~]# fwconsole ma listonline | grep endpoint
| endpoint             | | Enabled and up to date                       | Commercial  |

(Josh) #5

[[email protected] ~]# fwconsole ma listonline | grep endpoint
| endpoint | | Enabled and up to date | Commercial |
| endpointman | | Not Installed (Locally available) | GPLv3+ |

(Josh) #6

I just tried to cheat and run fwconsole ma downloadinstall endpoint --tag and I get an error stating Unable to update module endpoint -, it does not exist:

(Lorne Gaetz) #7

If you’re not using the free version of EPM, it requires an annual maintenance renewal to get upgrades:

If you don’t want to upgrade, you can enable Sangoma Connect for a user, but you must remove the extension mapping in EPM, then add it back once Sangoma Connect is enabled.

(Jared Busch) #8

(Josh) #9

I am not sure how I missed that, but my modules expire in 2043, but only free updates until 2017. It looks like I may have to disable the mapping.

(Jared Busch) #10

That means you have not paid for renewals in years. EPM is significantly out of date. You need to upgrade it.

(system) closed #11

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