Sangoma Connect app works but no audio on Sangoma Phone software

I got Sangoma Connect app working with the the android app but on the Sangoma Phone software for windows, I can make an outbound call, (didn’t test inbound yet) and the phone I call rings and I can answer it but there is no audio. What’s the difference in audio for android vs windows? PBXact Version 15 and Asterisk version 16.