I’m trying to get a user going with the mobile client. I know the server is working because I have other users using the mobile client daily.
When I send the invite the user clicks the login link and receives the error:
Error: connect ECONNREFUSED
127.0.0.1:8443
I’ve tried to restart the sangoma connect server and had the user delete the app and re-download but no success.
I’m running the latest distro and all packages are up to date. I can provide more info if needed.
The user is using a Motorola One 5g.
Thanks
I just realized that this should be a support ticket. I’ll post it in there.
dolesec
(Chris Dolese)
June 18, 2021, 7:29pm
3
you can try disabling call integration in the preferences , it has affected some android devices
otherwise contact us
Thanks for your response. I’m not certain where those settings would be? I looked in the Admin -> Sangoma Connect -> Settings tab but see no reference to call integration. I also used the looking glass to do a search.
Thanks
I ended up opening a ticket. I’ll post the response for anyone reading this post:
Settings > Advanced Settings > Search for “Sangoma Connect”
There was info in my TLS settings that I did not put there. Not sure why, but removing that info solved the issue.
system
(system)
Closed
August 6, 2021, 7:00pm
6
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