I’m having a issue where the calls being transferred from a Sangoma Vega 60 to a PBXAct 188.8.131.52 (Asterisk 13.19.1) are not ringing intermittently on the PBX’s Polycom phones. By intermittently I mean the calls can only be answered when the phone is ringing. The users have to wait for each intermittent ring to answer the call.
I don’t see anything in the CLI to illustrate an issue. I don’t see anything in the Vega settings. I have tried using a longer ringtone, changing the Asterisk Trunk Dial Options but its the same outcome. The transferred calls can only be answered when the phone is ringing.
The Vega is acting as a gateway for two POTs lines. One for a Vonage line, the other for a door system. Both act the same way, hence the issue lies somewhere with the Sangoma and its connection with the PBX. The trunk is a pjsip trunk and while I got the Vega Gateway Manager to work it always says that my Vega is down so its safe to say the manager is not working.
Any help is welcomed.