Ok, so I setup a new client yesterday with PBXact and all S705. Port 84 is port forwarded along with the normal PJSIP UDP and TCP ports and RTP ports to the PBXact static LAN IP. Phones were claimed by MAC in Sangoma Portal and Redirect settings are properly setup.
Extensions all setup and EPM is being used. In Extension Mapping MAC entered and extension selected.
PBXact and all phones via VLAN are all using a dedicated VOIP VLAN (192,168.15.0/24). Within Untangle NG this entire VLAN is bypassed.
When plugging in phones yesterday internally, auto provision worked great. All phones on the local VOIP VLAN in the office provisioned and work great.
Now, I have a Remote phone Im trying to setup (another S705), Port 84 is forwarded to PBXact, phone is added and claimed in Sangoma Portal just like all the internal phones… Redirect settings are exactly the same which is our FQDN and the username and password from SysAdmin-Provisioning protocals… Phone is setup with an extension and extension mapping within EPM with MAC.
I have full remote access to the office both PBXact Admin interface and Untangle NG.
When I plug the phone in here at the remote site, it boots up, grabs an ip, says retreiving redirect (watching sessions in Untangle NG, I see port 84 pop up when the phone says retrieving redirect config) and NG says it was forwarded 84 to my PBXact static LAN IP.
The weird part is Asterick Full Log shows nothing. doesnt show any connection attempt. I was puzzled as Ive done this before with success so I tried adding it to a second system (a FreePBX) system, I just updated the redirect settings in the Portal for that MAC/Phone and same result.
Any help here on what the heck is going on?