I have multiple phones (S500, S700, S705, others) connecting via VPN through the FW and normal operation is fine. After doing several tests on the exiting phones (i.e. power fail, changing WAN IP on the fly, Factory Reset, connecting the phone to separate LAN, etc.), I decided to perform one last test to ensure we had this working. I sent an unopened S700 to someone to test after building the extension and configuring all the options as we did for the others.
Well you probably guessed that it didn’t register. I went through and deleted the cfgxxx.xml file and everything I could think of and just asking for any input on what else to look at. After the factory reset and power fail of the phone, it goes through the normal reboots and shows the VPN IP at the end and I can ping the 10.8.x.x IP just fine.
I don’t see any issues in the LOGS (phone/server) - It just doesn’t register. Sent a working VPN phone to the same person and it works fine. The only difference is that I didn’t open the box and plug into my network.
ANY IDEAS?? What am I missing???