Restored our FreePBX virtual machine due to a failing SSD and not sure if this is a new or existing problem… I had to reactivate and zend reset due to a change of the virtual NIC’s MAC address.
All phone apps seem to work fine… however if a user doesn’t have a voicemail and tries to get to the voicemail app they get: “Failed to load XML file !” Our environment is 100% S500s
If there’s a voicemail waiting, it works as intended. If there’s an old voicemail in there you can still get in. However if you try to delete the old voicemail, you are also greeted with “Failed to load XML file !”… but it does delete.
- Happens on both SIP and PJSIP extensions
- Uninstalled/Reinstalled RestApps
- Factory defaulted one phone to see if that made a difference: it didn’t
I get this in the httpd access_log:
10.1.2.122 - - [21/Nov/2017:11:02:45 -0800] “GET /applications.php/voicemail/main?linestate=$$LINESTATE$$&user= HTTP/1.1” 500 45347 “-” “Sangoma S500 184.108.40.206 00:50:58:50:a1:52”
No idea where to start troubleshooting this.