Hi!
This is what a loopback route and loopback trunk look like in FreePBX (in this case, FreePBX 13). Please note that I have only done captures of the screens which have non-default values.
Outbound loopback trunk
Note: I used ext-did as context, it’s included by from-trunk and does essentially the same thing in this case.
Outbound loopback route
As you can see, the loopback route sends all of the calls to the loopback trunk.
Here you put all the DIDs you want to route back to your PBX when someone calls them from the inside… In this example most of them are NANPA but one of them is an international number.
I hope it makes things clearer…
Good luck and have a nice day!
Nick
PS: The DIDs I put are of course all fake, I didn’t want to post the real ones… 