Route to dynamic queue when extension does not pick up

(Communication Technologies) #1

Does anyone have any ideas on what command could I grep to see what queues an extension is a part of?

I am trying to figure out the most straightforward way to accomplish the following:

  • Call goes to extension
  • Extension does not answer
  • Instead of voicemail the call routes to a custom context (via Optional Destinations) that looks up the queue that extension belongs to, for a peer to answer the call as a queue call.

I know how to invoke the custom dialplan, but am not 100% sure what command would be best to find the queue to use.

Does anyone have any insights or alternative ideas on how to accomplish this? Thanks for any insights!

(Dave Burgess) #2

I think you’re going to have to grovel around in the ASTDB to get that (since the members are dynamic).

(Communication Technologies) #3

Went with the MySQL table asterisk.kvstore_FreePBX_modules_Queuestats. I found the queues they are signed into as part of a JSON statement.

(system) closed #4

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