Route Inbound Number to a Custom Dialplan

faisalkhan · December 16, 2021, 8:56pm

hi Guys,

I have write a custom code with some agi as well and want to route an inbound number to goto that context to get in the custom dialplan but unfortunately I am unable to do it.

what I did so far:
create a custom destination with target: abc,s,1

and route the inbound number to this custom destination.

in extensions_custom.conf i have created the dialplan with context “abc”

but call goes to abc and then hangup immediately and this continues the loop until I hangup myself.

lgaetz · December 16, 2021, 9:30pm

Your broad strokes are correct. We may be able to assist further if you provide the dialplan and a call trace via pastebin.
https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs-PartII

faisalkhan · December 17, 2021, 2:04pm


  == Using SIP RTP TOS bits 184
  == Using SIP RTP CoS mark 5
    -- Executing [13321234567@from-pstn-e164-us:1] Set("SIP/IN-Provider1-00000047", "CALLERID(number)=3329876543") in new stack
    -- Executing [13321234567@from-pstn-e164-us:2] Goto("SIP/IN-Provider1-00000047", "from-pstn,13321234567,1") in new stack
    -- Goto (from-pstn,13321234567,1)
    -- Executing [13321234567@from-pstn:1] Set("SIP/IN-Provider1-00000047", "__DIRECTION=INBOUND") in new stack
    -- Executing [13321234567@from-pstn:2] Gosub("SIP/IN-Provider1-00000047", "sub-record-check,s,1(in,13321234567,dontcare)") in new stack
    -- Executing [s@sub-record-check:1] GotoIf("SIP/IN-Provider1-00000047", "0?initialized") in new stack
    -- Executing [s@sub-record-check:2] Set("SIP/IN-Provider1-00000047", "__REC_STATUS=INITIALIZED") in new stack
    -- Executing [s@sub-record-check:3] Set("SIP/IN-Provider1-00000047", "NOW=1639677850") in new stack
    -- Executing [s@sub-record-check:4] Set("SIP/IN-Provider1-00000047", "__DAY=16") in new stack
    -- Executing [s@sub-record-check:5] Set("SIP/IN-Provider1-00000047", "__MONTH=12") in new stack
    -- Executing [s@sub-record-check:6] Set("SIP/IN-Provider1-00000047", "__YEAR=2021") in new stack
    -- Executing [s@sub-record-check:7] Set("SIP/IN-Provider1-00000047", "__TIMESTR=20211216-180410") in new stack
    -- Executing [s@sub-record-check:8] Set("SIP/IN-Provider1-00000047", "__FROMEXTEN=unknown") in new stack
    -- Executing [s@sub-record-check:9] Set("SIP/IN-Provider1-00000047", "__MON_FMT=wav") in new stack
    -- Executing [s@sub-record-check:10] NoOp("SIP/IN-Provider1-00000047", "Recordings initialized") in new stack
    -- Executing [s@sub-record-check:11] ExecIf("SIP/IN-Provider1-00000047", "0?Set(ARG3=dontcare)") in new stack
    -- Executing [s@sub-record-check:12] Set("SIP/IN-Provider1-00000047", "REC_POLICY_MODE_SAVE=") in new stack
    -- Executing [s@sub-record-check:13] ExecIf("SIP/IN-Provider1-00000047", "0?Set(REC_STATUS=NO)") in new stack
    -- Executing [s@sub-record-check:14] GotoIf("SIP/IN-Provider1-00000047", "2?checkaction") in new stack
    -- Goto (sub-record-check,s,17)
    -- Executing [s@sub-record-check:17] GotoIf("SIP/IN-Provider1-00000047", "1?sub-record-check,in,1") in new stack
    -- Goto (sub-record-check,in,1)
    -- Executing [in@sub-record-check:1] NoOp("SIP/IN-Provider1-00000047", "Inbound Recording Check to 13321234567") in new stack
    -- Executing [in@sub-record-check:2] Set("SIP/IN-Provider1-00000047", "FROMEXTEN=unknown") in new stack
    -- Executing [in@sub-record-check:3] ExecIf("SIP/IN-Provider1-00000047", "10?Set(FROMEXTEN=3329876543)") in new stack
    -- Executing [in@sub-record-check:4] Gosub("SIP/IN-Provider1-00000047", "recordcheck,1(dontcare,in,13321234567)") in new stack
    -- Executing [recordcheck@sub-record-check:1] NoOp("SIP/IN-Provider1-00000047", "Starting recording check against dontcare") in new stack
    -- Executing [recordcheck@sub-record-check:2] Goto("SIP/IN-Provider1-00000047", "dontcare") in new stack
    -- Goto (sub-record-check,recordcheck,3)
    -- Executing [recordcheck@sub-record-check:3] Return("SIP/IN-Provider1-00000047", "") in new stack
    -- Executing [in@sub-record-check:5] Return("SIP/IN-Provider1-00000047", "") in new stack
    -- Executing [13321234567@from-pstn:3] Set("SIP/IN-Provider1-00000047", "CHANNEL(tonezone)=us") in new stack
    -- Executing [13321234567@from-pstn:4] Set("SIP/IN-Provider1-00000047", "__FROM_DID=13321234567") in new stack
    -- Executing [13321234567@from-pstn:5] Set("SIP/IN-Provider1-00000047", "returnhere=1") in new stack
    -- Executing [13321234567@from-pstn:6] Gosub("SIP/IN-Provider1-00000047", "app-blacklist-check,s,1()") in new stack
    -- Executing [s@app-blacklist-check:1] GotoIf("SIP/IN-Provider1-00000047", "0?blacklisted") in new stack
    -- Executing [s@app-blacklist-check:2] Set("SIP/IN-Provider1-00000047", "CALLED_BLACKLIST=1") in new stack
    -- Executing [s@app-blacklist-check:3] Return("SIP/IN-Provider1-00000047", "") in new stack
    -- Executing [13321234567@from-pstn:7] Set("SIP/IN-Provider1-00000047", "CDR(did)=13321234567") in new stack
    -- Executing [13321234567@from-pstn:8] GotoIf("SIP/IN-Provider1-00000047", "0?") in new stack
    -- Executing [13321234567@from-pstn:9] ExecIf("SIP/IN-Provider1-00000047", "0 ?Set(CALLERID(name)=3329876543)") in new stack
    -- Executing [13321234567@from-pstn:10] Set("SIP/IN-Provider1-00000047", "__MOHCLASS=") in new stack
    -- Executing [13321234567@from-pstn:11] Set("SIP/IN-Provider1-00000047", "__REVERSAL_REJECT=FALSE") in new stack
    -- Executing [13321234567@from-pstn:12] GotoIf("SIP/IN-Provider1-00000047", "1?post-reverse-charge") in new stack
    -- Goto (from-pstn,13321234567,14)
    -- Executing [13321234567@from-pstn:14] NoOp("SIP/IN-Provider1-00000047", "") in new stack
    -- Executing [13321234567@from-pstn:15] Set("SIP/IN-Provider1-00000047", "__CALLINGNAMEPRES_SV=allowed_not_screened") in new stack
    -- Executing [13321234567@from-pstn:16] Set("SIP/IN-Provider1-00000047", "__CALLINGNUMPRES_SV=allowed_not_screened") in new stack
    -- Executing [13321234567@from-pstn:17] Set("SIP/IN-Provider1-00000047", "CALLERID(name-pres)=allowed_not_screened") in new stack
    -- Executing [13321234567@from-pstn:18] Set("SIP/IN-Provider1-00000047", "CALLERID(num-pres)=allowed_not_screened") in new stack
    -- Executing [13321234567@from-pstn:19] NoOp("SIP/IN-Provider1-00000047", "CallerID Entry Point") in new stack
    -- Executing [13321234567@from-pstn:20] Set("SIP/IN-Provider1-00000047", "__CRM_DIRECTION=INBOUND") in new stack
    -- Executing [13321234567@from-pstn:21] Set("SIP/IN-Provider1-00000047", "__CRM_SOURCE=3329876543") in new stack
    -- Executing [13321234567@from-pstn:22] Set("SIP/IN-Provider1-00000047", "__CRM_LINKEDID=1639677850.105") in new stack
    -- Executing [13321234567@from-pstn:23] AGI("SIP/IN-Provider1-00000047", "agi://127.0.0.1/sangomacrm.agi,true") in new stack
    -- <SIP/IN-Provider1-00000047>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
    -- Executing [13321234567@from-pstn:24] ExecIf("SIP/IN-Provider1-00000047", "1?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1)") in new stack
    -- Executing [13321234567@from-pstn:25] Goto("SIP/IN-Provider1-00000047", "CUSTOM_INBOUND_INIT,s,1") in new stack
    -- Goto (CUSTOM_INBOUND_INIT,s,1)
    -- Executing [s@CUSTOM_INBOUND_INIT:1] Macro("SIP/IN-Provider1-00000047", "hangupcall,") in new stack
    -- Executing [s@macro-hangupcall:1] GotoIf("SIP/IN-Provider1-00000047", "1?theend") in new stack
    -- Goto (macro-hangupcall,s,3)
    -- Executing [s@macro-hangupcall:3] ExecIf("SIP/IN-Provider1-00000047", "0?Set(CDR(recordingfile)=)") in new stack
    -- Executing [s@macro-hangupcall:4] NoOp("SIP/IN-Provider1-00000047", " montior file= ") in new stack
    -- Executing [s@macro-hangupcall:5] GotoIf("SIP/IN-Provider1-00000047", "1?skipagi") in new stack
    -- Goto (macro-hangupcall,s,7)
    -- Executing [s@macro-hangupcall:7] Hangup("SIP/IN-Provider1-00000047", "") in new stack
  == Spawn extension (macro-hangupcall, s, 7) exited non-zero on 'SIP/IN-Provider1-00000047' in macro 'hangupcall'
  == Spawn extension (CUSTOM_INBOUND_INIT, s, 1) exited non-zero on 'SIP/IN-Provider1-00000047'
    -- Executing [h@CUSTOM_INBOUND_INIT:1] Macro("SIP/IN-Provider1-00000047", "hangupcall,") in new stack
    -- Executing [s@macro-hangupcall:1] GotoIf("SIP/IN-Provider1-00000047", "1?theend") in new stack
    -- Goto (macro-hangupcall,s,3)
    -- Executing [s@macro-hangupcall:3] ExecIf("SIP/IN-Provider1-00000047", "0?Set(CDR(recordingfile)=)") in new stack
    -- Executing [s@macro-hangupcall:4] NoOp("SIP/IN-Provider1-00000047", " montior file= ") in new stack
    -- Executing [s@macro-hangupcall:5] GotoIf("SIP/IN-Provider1-00000047", "1?skipagi") in new stack
    -- Goto (macro-hangupcall,s,7)
    -- Executing [s@macro-hangupcall:7] Hangup("SIP/IN-Provider1-00000047", "") in new stack
  == Spawn extension (macro-hangupcall, s, 7) exited non-zero on 'SIP/IN-Provider1-00000047' in macro 'hangupcall'
  == Spawn extension (CUSTOM_INBOUND_INIT, h, 1) exited non-zero on 'SIP/IN-Provider1-00000047'
    -- SIP/IN-Provider1-00000047 Internal Gosub(crm-hangup,s,1) start
    -- Executing [s@crm-hangup:1] NoOp("SIP/IN-Provider1-00000047", "Sending Hangup to CRM") in new stack
    -- Executing [s@crm-hangup:2] NoOp("SIP/IN-Provider1-00000047", "HANGUP CAUSE: 16") in new stack
    -- Executing [s@crm-hangup:3] ExecIf("SIP/IN-Provider1-00000047", "0?Set(__CRM_VOICEMAIL=)") in new stack
    -- Executing [s@crm-hangup:4] NoOp("SIP/IN-Provider1-00000047", "MASTER CHANNEL: 1639677850.105 = 1639677850.105") in new stack
    -- Executing [s@crm-hangup:5] GotoIf("SIP/IN-Provider1-00000047", "0?return") in new stack
    -- Executing [s@crm-hangup:6] Set("SIP/IN-Provider1-00000047", "__CRM_HANGUP=1") in new stack
    -- Executing [s@crm-hangup:7] AGI("SIP/IN-Provider1-00000047", "agi://127.0.0.1/sangomacrm.agi") in new stack
    -- <SIP/IN-Provider1-00000047>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
    -- Executing [s@crm-hangup:8] Return("SIP/IN-Provider1-00000047", "") in new stack
  == Spawn extension (CUSTOM_INBOUND_INIT, h, 1) exited non-zero on 'SIP/IN-Provider1-00000047'
    -- SIP/IN-Provider1-00000047 Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=
  == Using SIP RTP TOS bits 184
  == Using SIP RTP CoS mark 5
    -- Executing [13321234567@from-pstn-e164-us:1] Set("SIP/IN-Provider2-00000048", "CALLERID(number)=3329876543") in new stack
    -- Executing [13321234567@from-pstn-e164-us:2] Goto("SIP/IN-Provider2-00000048", "from-pstn,13321234567,1") in new stack
    -- Goto (from-pstn,13321234567,1)
    -- Executing [13321234567@from-pstn:1] Set("SIP/IN-Provider2-00000048", "__DIRECTION=INBOUND") in new stack
    -- Executing [13321234567@from-pstn:2] Gosub("SIP/IN-Provider2-00000048", "sub-record-check,s,1(in,13321234567,dontcare)") in new stack
    -- Executing [s@sub-record-check:1] GotoIf("SIP/IN-Provider2-00000048", "0?initialized") in new stack
    -- Executing [s@sub-record-check:2] Set("SIP/IN-Provider2-00000048", "__REC_STATUS=INITIALIZED") in new stack
    -- Executing [s@sub-record-check:3] Set("SIP/IN-Provider2-00000048", "NOW=1639677857") in new stack
    -- Executing [s@sub-record-check:4] Set("SIP/IN-Provider2-00000048", "__DAY=16") in new stack
    -- Executing [s@sub-record-check:5] Set("SIP/IN-Provider2-00000048", "__MONTH=12") in new stack
    -- Executing [s@sub-record-check:6] Set("SIP/IN-Provider2-00000048", "__YEAR=2021") in new stack
    -- Executing [s@sub-record-check:7] Set("SIP/IN-Provider2-00000048", "__TIMESTR=20211216-180417") in new stack
    -- Executing [s@sub-record-check:8] Set("SIP/IN-Provider2-00000048", "__FROMEXTEN=unknown") in new stack
    -- Executing [s@sub-record-check:9] Set("SIP/IN-Provider2-00000048", "__MON_FMT=wav") in new stack
    -- Executing [s@sub-record-check:10] NoOp("SIP/IN-Provider2-00000048", "Recordings initialized") in new stack
    -- Executing [s@sub-record-check:11] ExecIf("SIP/IN-Provider2-00000048", "0?Set(ARG3=dontcare)") in new stack
    -- Executing [s@sub-record-check:12] Set("SIP/IN-Provider2-00000048", "REC_POLICY_MODE_SAVE=") in new stack
    -- Executing [s@sub-record-check:13] ExecIf("SIP/IN-Provider2-00000048", "0?Set(REC_STATUS=NO)") in new stack
    -- Executing [s@sub-record-check:14] GotoIf("SIP/IN-Provider2-00000048", "2?checkaction") in new stack
    -- Goto (sub-record-check,s,17)
    -- Executing [s@sub-record-check:17] GotoIf("SIP/IN-Provider2-00000048", "1?sub-record-check,in,1") in new stack
    -- Goto (sub-record-check,in,1)
    -- Executing [in@sub-record-check:1] NoOp("SIP/IN-Provider2-00000048", "Inbound Recording Check to 13321234567") in new stack
    -- Executing [in@sub-record-check:2] Set("SIP/IN-Provider2-00000048", "FROMEXTEN=unknown") in new stack
    -- Executing [in@sub-record-check:3] ExecIf("SIP/IN-Provider2-00000048", "10?Set(FROMEXTEN=3329876543)") in new stack
    -- Executing [in@sub-record-check:4] Gosub("SIP/IN-Provider2-00000048", "recordcheck,1(dontcare,in,13321234567)") in new stack
    -- Executing [recordcheck@sub-record-check:1] NoOp("SIP/IN-Provider2-00000048", "Starting recording check against dontcare") in new stack
    -- Executing [recordcheck@sub-record-check:2] Goto("SIP/IN-Provider2-00000048", "dontcare") in new stack
    -- Goto (sub-record-check,recordcheck,3)
    -- Executing [recordcheck@sub-record-check:3] Return("SIP/IN-Provider2-00000048", "") in new stack
    -- Executing [in@sub-record-check:5] Return("SIP/IN-Provider2-00000048", "") in new stack
    -- Executing [13321234567@from-pstn:3] Set("SIP/IN-Provider2-00000048", "CHANNEL(tonezone)=us") in new stack
    -- Executing [13321234567@from-pstn:4] Set("SIP/IN-Provider2-00000048", "__FROM_DID=13321234567") in new stack
    -- Executing [13321234567@from-pstn:5] Set("SIP/IN-Provider2-00000048", "returnhere=1") in new stack
    -- Executing [13321234567@from-pstn:6] Gosub("SIP/IN-Provider2-00000048", "app-blacklist-check,s,1()") in new stack
    -- Executing [s@app-blacklist-check:1] GotoIf("SIP/IN-Provider2-00000048", "0?blacklisted") in new stack
    -- Executing [s@app-blacklist-check:2] Set("SIP/IN-Provider2-00000048", "CALLED_BLACKLIST=1") in new stack
    -- Executing [s@app-blacklist-check:3] Return("SIP/IN-Provider2-00000048", "") in new stack
    -- Executing [13321234567@from-pstn:7] Set("SIP/IN-Provider2-00000048", "CDR(did)=13321234567") in new stack
    -- Executing [13321234567@from-pstn:8] GotoIf("SIP/IN-Provider2-00000048", "0?") in new stack
    -- Executing [13321234567@from-pstn:9] ExecIf("SIP/IN-Provider2-00000048", "0 ?Set(CALLERID(name)=3329876543)") in new stack
    -- Executing [13321234567@from-pstn:10] Set("SIP/IN-Provider2-00000048", "__MOHCLASS=") in new stack
    -- Executing [13321234567@from-pstn:11] Set("SIP/IN-Provider2-00000048", "__REVERSAL_REJECT=FALSE") in new stack
    -- Executing [13321234567@from-pstn:12] GotoIf("SIP/IN-Provider2-00000048", "1?post-reverse-charge") in new stack
    -- Goto (from-pstn,13321234567,14)
    -- Executing [13321234567@from-pstn:14] NoOp("SIP/IN-Provider2-00000048", "") in new stack
    -- Executing [13321234567@from-pstn:15] Set("SIP/IN-Provider2-00000048", "__CALLINGNAMEPRES_SV=allowed_not_screened") in new stack
    -- Executing [13321234567@from-pstn:16] Set("SIP/IN-Provider2-00000048", "__CALLINGNUMPRES_SV=allowed_not_screened") in new stack
    -- Executing [13321234567@from-pstn:17] Set("SIP/IN-Provider2-00000048", "CALLERID(name-pres)=allowed_not_screened") in new stack
    -- Executing [13321234567@from-pstn:18] Set("SIP/IN-Provider2-00000048", "CALLERID(num-pres)=allowed_not_screened") in new stack
    -- Executing [13321234567@from-pstn:19] NoOp("SIP/IN-Provider2-00000048", "CallerID Entry Point") in new stack
    -- Executing [13321234567@from-pstn:20] Set("SIP/IN-Provider2-00000048", "__CRM_DIRECTION=INBOUND") in new stack
    -- Executing [13321234567@from-pstn:21] Set("SIP/IN-Provider2-00000048", "__CRM_SOURCE=3329876543") in new stack
    -- Executing [13321234567@from-pstn:22] Set("SIP/IN-Provider2-00000048", "__CRM_LINKEDID=1639677857.106") in new stack
    -- Executing [13321234567@from-pstn:23] AGI("SIP/IN-Provider2-00000048", "agi://127.0.0.1/sangomacrm.agi,true") in new stack
    -- <SIP/IN-Provider2-00000048>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
    -- Executing [13321234567@from-pstn:24] ExecIf("SIP/IN-Provider2-00000048", "1?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1)") in new stack

This is my Context: – Goto (CUSTOM_INBOUND_INIT,s,1)

lgaetz · December 17, 2021, 2:23pm

Inbound call goes to Custom destination which goes to your dialplan, the first priority of which is a Macro hangup:

-- Executing [13321234567@from-pstn:25] Goto("SIP/IN-Provider1-00000047", "CUSTOM_INBOUND_INIT,s,1") in new stack
-- Goto (CUSTOM_INBOUND_INIT,s,1)
-- Executing [s@CUSTOM_INBOUND_INIT:1] Macro("SIP/IN-Provider1-00000047", "hangupcall,") in new stack

You’ve not shared your dialplan, but I bet you have a duplicate priority 1 with the hangup.

faisalkhan · December 17, 2021, 2:25pm

exten => s,1,NoOp(================ ${CONTEXT} ================)
exten => s,n,Set(__MSISDN=${CALLERID(num)})
exten => s,n,Set(__AGI_SERVER_IP=localhost)
exten => s,n,Set(__AGI_SERVER_PORT=7000)
exten => s,n,Set(__AGI_SERVER=agi://${AGI_SERVER_IP}:${AGI_SERVER_PORT})
exten => s,n,Goto(CUSTOM_INBOUND_PLAY_CONTENT,s,1)

exten => h,1,Hangup

This is the dialplan

lgaetz · December 17, 2021, 2:26pm

Check again, or do a reload. Asterisk definitely thinks priority 1 of that context is Macro hangup.

faisalkhan · December 17, 2021, 2:27pm

what if we define priority 1 to “Goto” ?

faisalkhan · December 17, 2021, 5:37pm

I have checked it’s not even coming in the dialplan but hangup by freepbx system.

if it enters the dialplan it must have at least print the first line.

sorvani · December 17, 2021, 5:43pm

why do you have a hangup when you have a goto? If you are worried about a return, use a hangup ans the next priority.

exten => s,n,Hangup()

dicko · December 17, 2021, 5:43pm

The contexts in the dialplan are case sensitive

faisalkhan · December 17, 2021, 7:46pm

@dicko thanks.

it worked with lowercase.

but now audio files are playing but I am not able to hear any sound from the files.

dicko · December 17, 2021, 7:47pm

logs?

soxi /full/path/to/sound/file ?

faisalkhan · December 17, 2021, 7:54pm

 Playback("SIP/DIDFS1-0000003d", "/var/lib/asterisk/sounds/en/custom/question1") in new stack
    -- <SIP/DIDFS1-0000003d> Playing '/var/lib/asterisk/sounds/en/custom/question1.slin' (language 'en')

Input File : ‘/var/lib/asterisk/sounds/en/custom/question1.wav’
Channels : 1
Sample Rate : 8000
Precision : 16-bit
Duration : 00:00:16.62 = 132960 samples ~ 1246.5 CDDA sectors
File Size : 266k
Bit Rate : 128k
Sample Encoding: 16-bit Signed Integer PCM

dicko · December 17, 2021, 8:27pm

lets get the logs from /var/log/asterisk/full because it has timestamps and check that the translated slin from wav file also takes 16 seconds to complete.

system · January 17, 2022, 8:28pm

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.