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RMS Alerts Page never renders


#1

I use the Sangoma RMS and I am unable to get to the Alerts page to acknowledge some “false positive” unable to communicate to server errors.

I say they are false positive only because I have other monitoring currently active on these servers and from what I can tell these servers have not missed a beat.

When I try to go to the Alerts page I just get a spinning wheel. I have tried different browsers, different pc’s all together with the same results.

Any one else experiencing this? Any ideas?


#2

Hey where are the RMS guys?? Need a little assistance please. :slight_smile:


#3

I am still unable to get to the Alerts Page of my RMS Management Account. Are there no RMS guys monitoring their category on here?? @tlewis can you help possibly??


(Lorne Gaetz) #4

If you haven’t done so, open a commercial support ticket:


#5

I have had the same issues for a while now. All other parts of the website works.