FreePBX Distro
setup:
extensions:
201 (office user1)
202 (office user2)
203 (home user2)
Ringroup: 600 (memoryhunt 10 seconds 202, 203, 201 -> voicemail 202)
All inbound calls go to ringroup 600.
User2 (secretary) works from home 2 days a week and would like to be able to forward all her calls, on demand to her cell phone.
If she picks up her extension (either 202 or 203) and dials *72 and sets the forward for that extension to her cell number, it only works if someone dials that extension directly. If the call comes into the extension as part of a ringroup, it ignores the forwarding.
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Is it normal for calls to ringroups to ignore forwarding settings on extensions within that ringroup
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if answer to 1 is yes, then I need a suggestion for a work around…
I suppose I could do:
incoming call -> 202 if no answer -> 203
203 if no answer -> 201
the problem is this doesn’t give me the memoryhunt functionality where the 1st, 2nd and 3rd phones all ring…
suggestions??