Ring Strategy


#1

I’m looking for a strategy somewhere between ringall and hunt such that all phones that are not busy are rung.
ringall rings All phones, busy or not
hunt rings only the first non-busy phone.
I want to ring all non-busy phones.

The reason is I’ve just installed an app by TechExtension that interfaces Freepbx with Hubspot so that the caller’s record automatically shows up when they call in. In ringall mode, everybody gets the popup and I don’t want the popup to happen if they’re already on the phone.
Works fine in hunt – the popup comes up when the one phone is rung – but not good enough.


(Jared Busch) #2

Hunt or random with skip busy agents enabled sounds like what you want.


(system) closed #3

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