Ring Groups not ringing

FreePBX (all updates current as of post)
ESXI 6.7.1 VM with 4GB, 20GB (3.5GB free)

My Inbound Route to any ring group of any size does not ring the group.

We have all the pieces in place, the (RG, IVR, Directory). The progression we want for an unanswered incoming call is:
Ring Group 1 (no answer)
100 - Directory
0 - Extension 700
Extension 700

I have set the Ring Time to 300.
Inbound Route destination set to Directory, single Extension, or IVR all work and progress when unanswered as expected. Only Ring Groups don’t work.

Found one post from 2014 with this issue and no replies or answer.

Provide a link to a call trace

If I understand this is what you asked for. Thanks for looking at this.

[[email protected] ~]# grep 1574727801.608 /var/log/asterisk/full*
/var/log/asterisk/full:[2019-11-25 17:23:21] VERBOSE[11820][C-00000255] pbx.c: Executing [[email protected]:22] Set(“PJSIP/Flowroute-00000255”, “__CRM_LINKEDID=1574727801.608”) in new stack
/var/log/asterisk/full:[2019-11-25 17:23:21] VERBOSE[11820][C-00000255] pbx.c: Executing [[email protected]:1] Set(“PJSIP/Flowroute-00000255”, “TOUCH_MONITOR=1574727801.608”) in new stack
/var/log/asterisk/full:[2019-11-25 17:23:29] VERBOSE[11820][C-00000255] pbx.c: Executing [[email protected]:4] NoOp(“PJSIP/Flowroute-00000255”, “MASTER CHANNEL: 1574727801.608 = 1574727801.608”) in new stack

That is an incomplete call trace. It doesn’t show anything for the ring group or any attempts to build or dial a device list. We need to see the full call.

You stopped reading the wiki a little too soon.

Understood. I am at a loss as to what I am looking for. Please advise. And thanks.

Quite likely, what did I miss / am I looking for?

Is there a primer out there on how to work with the log files?

More information. The Ring Groups don’t ring but they do progress to the on-failure destination.
When I reboot the PBX they ring groups work for awhile. I am adding disk space to see if that could be the issue.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.