HI all,
I have a Install that has been up and running for some time, however the customer reached out and said that they were not receiving any phone call. when I call the number it goes to the Voicemail I have listed for “if not answer”. Now I have checked DND, and I have removed all ext from the list only adding one at a time with the same result. No matter what I do, if I have the call directed at a ring group the call goes to the “if no answer” and skips the phones.
Any thoughts?